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Event Happened...

Tuesday, September 20, 2022

9 AM to 12:30 PM EST

Session Agenda

8:55 - 9 AM ET

Conference Open/Ice Breaker

9 - 9:30 AM ET

Opening Statements

User Experience helps achieve Client Excellence by designing products that drive positive client and business outcomes. This year’s UX conference will help you learn about the value of design to business and the fundamental UX practices ranging from user research to design at scale that are crucial to driving this value.

Kathy Emsoff

Kathy
Emsoff

Simon Buffler

Simon
Buffler

9:30 - 10:10 AM ET

UX Research Overview

Learn how designing excellent products starts with a solid foundation of generative user research to understand how to build the right thing followed by evaluative research to ensure we are building that thing right.

Speaker:
Kyle Tait

Kyle
Tait

Manish Ahluwalia

Manish
Ahluwalia

10:10 - 10:50 AM ET

User Mapping 101

Understand the fundamentals of different types of user mapping techniques so you can effectively collaborate with a cross-functional team to make user needs central to your product's design and roadmap.

Speakers:
Max Borgeat

Max
Borgeat

Lucy Ormiston

Lucy
Ormiston

10:50 - 11:05 AM ET

Break

11:05 - 11:35 AM ET

User-Focused Innovation

This session will explore how focusing on both user and business outcomes helps enable rapid innovation by staying lean and only developing products and features people actually need and will use.

Speakers:
Ben Ullman

Ben
Ullman

Sheng JIao

Sheng
Jiao

11:35 AM - 12:15 PM ET

Design System

Learn more about our current-state design system and how it compares to other technology industry leaders. See a demonstration of FIS's aspirational "NorthStar" design system, envisioned to help teams to move faster with pre-designed components part of a "UI Kit" built using the robust feature set within Figma.

Speakers:
Tim Priebe

Tim
Priebe

Thomas Hale

Thomas
Hale

12:15 - 12:30 PM ET

Closing Statements

Vincent Bahk

Vincent
Bahk